Office Hours: Monday through Friday, 8:00am - 5:00pm*
Location: 113 Haggar Campus Center
Phone: (574) 284-4715
- The Helpdesk provides technical assistance to faculty and staff with their College-owned computers.
The Helpdesk also provides and resets Prism PIN information to current students, faculty, and staff.
provides technical assistance to Saint Mary's students.
For assistance at any time, please visit the
The Helpdesk FAQ is a list of the most common questions that the Helpdesk receives
throughout the academic year from faculty and staff. These answers are geared towards
computers on our campus network that have a software image installed on it by
Information Technology. Many of these questions have solutions that you can easily follow
to quickly correct your computer problems. Click on the question for the answer.
For troubleshooting assistance with your personally-owned computer, please refer to
the ResNet FAQ.
Information Technology is unable to provide assistance for faculty and staff personally-owned
* During academic breaks, the Helpdesk will be closed 12:00pm - 1:00pm for lunch.