PrintLimit

Helpdesk

Helpdesk FAQ

List of Computers and Cluster Hours

List of Available Software

Acceptable Use Policy

Information Technology

Saint Mary's College

Printing to Departmental Kyocera Printers via Mobility Print

    Saint Mary's College is using PaperCut's Mobility Print to enable faculty and staff to use the Kyocera printers in departments and offices from their College-owned and personally-owned devices (computers, smartphones, tablets).

    PaperCut has been in place at Saint Mary's College since May 2006. Students have been using Mobility Print with their personally-owned devices since January 2019. Students currently receive an annual $50 PaperCut quota (approximately 500 pages), and unused quota can roll over year to year until they are no longer an active student or graduate from the College. Students who use their provided quota can purchase additional print quota from the ResNet Office.

    Students will be able to use their PaperCut quota to print to printers designated for student use. Students will not be able to use their personal accounts to print to printers designed for departmental and office use. Students should not be expected to use their PaperCut quota to pay for printing while working in their roles as a student employees at the College.

    Scanning - OCR for PDF and DOCX formats: After you sign in to a Kyocera TASKalfa or Ecosys printer, you can scan and e-mail a document to yourself by tapping on the Scan button. By default, files will be scanned and e-mailed to you as a PDF. If you tap the Settings button, you can choose to have your file scanned and e-mailed to you as a DOCX (Microsoft Word) file. Both the PDF and DOCX formats will result in a file that has screen-readable and searchable text.

    PaperCut ID Numbers: Faculty and staff have two ways to sign in to the printers and release their print jobs - they can enter their Saint Mary's username and password OR they can enter their assigned PaperCut ID number. PaperCut ID numbers will automatically be assigned to faculty and staff, they are not the same as your Saint Mary's ID number (that begins with 98). You can view your assigned PaperCut ID number by signing in to http://print01.saintmarys.edu:9191. If you need your personal PaperCut ID number changed for security, please send your request to helpdesk@saintmarys.edu.

    Departmental PaperCut ID Numbers: Students should not be expected to use their personal PaperCut quota to print materials in their role as a student employee for a department.

    • Departments can be assigned a departmental PaperCut ID number that students can use to print while working as an employee in that department and using a College-owned computer. Departmental accounts are assigned quotas and are not given unlimited printing and copying access.
    • Departments should only provide students with the PaperCut ID number to accomodate printing, and not the departmental account's username and password. If you are unsure if your department already has a PaperCut ID number, please contact helpdesk@saintmarys.edu to check.
    • If you would like to have Departmental PaperCut ID Numbers enabled for your departmental printer, please have the department chair or department supervisor send a request to helpdesk@saintmarys.edu.
    • If you need your departmental PaperCut ID number changed for security (or as a result of student employee turnover), please send your request to helpdesk@saintmarys.edu.

    PaperCut Quotas: Faculty and staff are given unlimited ("unrestricted") printing and copying access. Faculty and staff may see a print quota assigned to your account, but it is not relevant or accurate information. Faculty and staff can continue to scan and print even with a negative print quota. Temporary/contract employees are NOT given unlimited printing and copying access. If a temporary employee needs to be provided with a print quota to allow for printing and copying access, please have the temporary employee's supervisor send a request to helpdesk@saintmarys.edu.

    Still in progress: Faculty and staff can print in both black and in color. The Kyocera TASKalfa printers are set up via PaperCut to accommodate paper in letter (8.5"x11""), legal (8.5"x14""), and ledger (11"x17") sizes. Both the Kyocera TASKalfa and Ecosys printers are currently set to automatically reject print jobs intended for less common paper sizes, including A3 and A4. The Kyocera printers are not currently set up to accommodate printing from specific print trays. The Kyocera TASKalfa printers are not currently set up to accommodate stapling documents as they are printing, but they will staple documents as they are copying.

    Print jobs will automatically expire if they are not released from the queue within six hours.

    Faculty, staff, and students can check their printing history, including when and why a print job is rejected by PaperCut, at http://print01.saintmarys.edu:9191.

Instructions for your personal device to print via Mobility Print
    • iOS - requires version 12 or later
    • macOS - requires version Big Sur or later (11 or later)
    • Windows - requires Windows 10 or later
    • Android* - requires Android 6 or later

      * The Helpdesk does not provide support for Android devices. We are providing instructions for this operating system as a courtesy, but we are unable to provide additional assistance if you encounter problems with printing from devices with an Android operating system.

    iOS - iOS version 12 or later

    1. Make sure your iPhone/iPad is connected to the BelleNet wireless network.
    2. Open the app that you want to print from.
    3. To find the print option, tap the app's Share icon. (The icon may vary depending on the app you are using.)
    4. Tap on the word Print or tap on the printer icon. Not all apps offer the ability to print.
    5. Select Printer. Please be patient while your device finds the printers available via Mobility Print.
    6. In the list that appears, select one of the following options:
        7. facstaffbw (for printing with only black toner)
        facstaffcolor (for printing with color toner)
    7. Make any necessary adjustments to your print job (number of copies, printing specific pages, etc.) before printing.
    8. If prompted, enter your Saint Mary's username and password to confirm the print job. You may chose to save your Saint Mary's username and password for future printing.
    9. Visit the Kyocera printer of your choice, sign in with your username and password, and select the print jobs(s) you wish to have printed.

    macOS - macOS version Big Sur (11) or later

    1. Make sure your Mac is connected to the BelleNet wireless network or the campus wired (Ethernet) network.
    2. From the Apple menu, select System Preferences or System Settings (the option will vary based on your operating system version).
    3. Click on Printers & Scanners.
    4. If you have System Preferences, in the lower left corner, click the +.
    5. If you have System Settings, click on the Add Printer, Scanner, or Fax… button.
    6. In the list that appears, select the following option:
        7. facstaffbw (for printing with only black toner)
    7. Click Add.
    8. Repeat the process to add a printer (click the + or click on the “Add Printer, Scanner, or Fax…” button) to add any additional Mobility Print printers to your device.
    9. In the list that appears, select the following option:
        10. facstaffcolor (for printing with color toner)
    10. When you print a file, make sure one of your new printers is selected.
    11. Make any necessary adjustments to your print job (number of copies, printing specific pages, etc.) before printing.
    12. If prompted, enter your Saint Mary's username and password to confirm the print job. You may chose to save your Saint Mary's username and password for future printing.
    13. Visit the Kyocera printer of your choice, sign in with your username and password, and select the print jobs(s) you wish to have printed.

    Windows - Windows 10 or later

    1. Make sure your Windows computer is connected to the BelleNet wireless network or the campus wired (Ethernet) network.
    2. For personally-owned computers only: If you have the College-provided Bitdefender software installed on your computer, please disable the Bitdefender Firewall.
      1. Open Bitdefender
      2. Click on Protection in the left column.
      3. Click on the slider icon to disable the Firewall.
      4. Close the Bitdefender window.
    3. Download and run the Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe) from https://papercut.com/products/ng/mobility-print/download/client/windows/.
    4. If asked, select Yes to make changes to your device.
    5. In the Select Setup Language window, select English and click OK.
    6. On the License Agreement screen, click the button next to “I accept the agreement.”
    7. Click Next.
    8. In the list that appears, select the following options:
        9. FacStaffBW (for printing with only black toner)
        FacStaffColor (for printing with color toner)
    9. Click Next.
    10. Enter your Saint Mary's username and password. Click Next.
    11. Click Finish.
    12. When you print a file, make sure one of your new printers is selected.
    13. Make any necessary adjustments to your print job (number of copies, printing specific pages, etc.) before printing.
    14. Visit the Kyocera printer of your choice, sign in with your username and password, and select the print jobs(s) you wish to have printed.

    Android - Android 6 or later

    1. Make sure your Android device is connected to the BelleNet wireless network.
    2. Install the Mobility Print app from the Google Play Store. https://play.google.com/store/apps/details?id=com.papercut.projectbanksia
    3. Launch the app.
    4. Tap Android settings.
    5. Tap Mobility Print.
      • If you cannot find Mobility Print listed, search for print and it should appear.
    6. Tap the enable toggle.
    7. Exit out of Settings.
    8. When you print, make sure one of your new printers is selected.
    9. Make any necessary adjustments to your print job (number of copies, printing specific pages, etc.) before printing.
    10. Enter your Saint Mary's username and password to confirm the print job.
    11. Visit the Kyocera printer of your choice, sign in with your username and password, and select the print jobs(s) you wish to have printed.

    If you need assistance with printing to a Kyocera printer via Mobility Print

    If you need assistance with printing from your College-owned device:

    • Check your print quota and print history at http://print01.saintmarys.edu:9191 to verify that your print attempt was successful. If it was not successful, read the error provided and try printing again. Print attempts may be rejected if you attempted to print a document on non-letter size paper, if the printer was not in working order at the time you printed, or if the file size was too large for the printer.
    • Please contact the Helpdesk at helpdesk@saintmarys.edu or visit the Helpdesk in the lower level of the Cushwa-Leighton Library with your College-owned device for assistance.

    If you need assistance with printing from your personally-owned device:

    • Check your print quota and print history at http://print01.saintmarys.edu:9191 to verify that your print attempt was successful. If it was not successful, read the error provided and try printing again. Print attempts may be rejected if you attempted to print a document on non-letter size paper, if the printer was not in working order at the time you printed, or if the file size was too large for the printer.
    • Please contact the Helpdesk at helpdesk@saintmarys.edu or visit the Helpdesk in the lower level of the Cushwa-Leighton Library with your College-owned device for assistance.
    • Instructions for faculty and staff to print from their personally-owned devices is being provided as a courtesy. We appreciate your understanding that the amount of support that the Helpdesk can provide for printing from personally-owned devices is limited. If the Helpdesk is not able to quickly resolve the issue, you will be directed to print from a College-owned device.

Last Modified August 10, 2023