When you connected to the Internet while abroad, you probably changed your connection settings. The easiest way to make sure that all of your computer's settings are back to the way they need to be to connect to ResNet is to follow the instructions for connecting to ResNet.

    Connection instructions for ResNet (popularly referred to as the Purple Packet) are available in the ResNet Office. The instructions are also available on the ResNet website (http://www.saintmarys.edu/resnet) - the links are listed in the left column.

    If completing the instructions in the Purple Packet did not resolve your connection instructions, it is possible that a proxy server settings on your computer are interfering. Here are some very basic instructions for removing proxy settings that are frequently set while students are abroad:

      Windows:

      1. Open Internet Explorer.
      2. Go to Tools -> Internet Options -> Connections Tab -> LAN Settings.
      3. Uncheck "Use a proxy server."
      4. Recheck "Automatically detect settings."

      Mac:

      1. Apple Menu -> System Preferences -> Network.
      2. Select Ethernet in the left column, click Advanced, click Proxies.
      3. Uncheck any proxy server settings. "Use Passive FTP Mode" should be checked.
      4. "Bypass proxy settings for these Hosts and Domains" can list *.local, 169.254/16
      5. Repeat for Wi-Fi/Airport/Wireless settings listed in the left column.

    If you are still having problems connecting your computer to ResNet, please complete a ResNet Problem Report Form at http://fixit.saintmarys.edu and a ResNet Computer Consultant (RCC) will contact you.

    We encourage students to visit the ResNet Office when it is open for immediate assistance with their computers.


Last Modified July 23, 2014