When you connected to the Internet while abroad, you probably changed your connection settings. The easiest way to make sure that all of your computer's settings are back to the way they need to be to connect to ResNet is to follow the instructions for connecting to ResNet.

    Connection instructions for ResNet (popularly referred to as the Purple Packet) are available in the ResNet Office. The instructions are also available on the ResNet website (www.saintmarys.edu/resnet).

    Our BelleNet Troubleshooting Tips are available on our ResNet FAQ - www.saintmarys.edu/resnet/resnetfaq/bellenet.html

    If completing the instructions in the Purple Packet and our troubleshooting tips did not resolve your connection instructions, it is possible that a proxy server settings on your computer are interfering. Here are some very basic instructions for removing proxy settings that are frequently set while students are abroad:

      Windows 10:

      1. Open Internet Explorer.
      2. Go to Tools -> Internet Options -> Connections Tab -> LAN Settings.
      3. Uncheck "Use a proxy server."
      4. Recheck "Automatically detect settings."

      Windows 11:

      1. Start -> Settings -> Network & internet -> Proxy
      2. Make sure that "Automatically detect settings" is turned ON.


      1. Apple Menu -> System Preferences -> Network.
      2. Select Wi-Fi in the left column, click the Advanced... button, click the Proxies tab.
      3. Uncheck any proxy server settings. "Use Passive FTP Mode" should be checked.
      4. "Bypass proxy settings for these Hosts and Domains" can list *.local, 169.254/16
      5. Repeat for any other networking options listed in the left column.

    If you are still having problems connecting your computer to BelleNet after trying the instructions above, please contact ResNet for assistance.

    • Visit us! The ResNet Office is located in B11 Cushwa-Leighton Library.
    • E-mail ResNet at resnet@saintmarys.edu with questions.
    • The ResNet Helpline is 574-284-5319.
    • The ResNet Problem Report Forms are available at fixit.saintmarys.edu
    • The ResNet FAQ is available at www.saintmarys.edu/resnet/resnetfaq

Last Modified July 31, 2022