Students' computers are typically blocked from ResNet access for the following reasons:

    1. The computer is infected with malware (malicious software, including viruses) and it is attempting to spread that malware or cause other disruptions on the network.
    2. The computer does not have specific critical Windows security patches installed.
    3. The computer and its owner are in violation of the Digital Millennium Copyright Act.
    4. The computer and/or its owner are in violation of the Policy on the Responsible Use of College Computers and the Internet @ Saint Mary's College.

    If your computer has been blocked from the network, you will be notified via e-mail. The e-mail will also explain why your computer has been blocked. (Students are able to access their Saint Mary's e-mail accounts from any computer with Internet access via http://webmail.saintmarys.edu.)

    If your computer has been blocked from the network, you should also see a notice about why your computer was blocked when you open a web broswer on your computer.

    If your computer was blocked because of malware and the attempts to spread that malware over the network, the computer will not be re-enabled on the network until a ResNet Computer Consultant ensures that the malware has been cleaned off the computer. ResNet may require that the computer be brought to the ResNet Office to remove the malware. Students must be present in the ResNet Office while RCCs work on their computers. The hours for the ResNet Office are available on the ResNet website (http://www.saintmarys.edu/resnet).

    If the computer was blocked because it does not have specific Windows security patches installed, it will not be re-enabled until the patches have successfully been installed and any malware (including viruses or worms) that infected the computer due to the lack of patches have been removed. More detailed information will be available on your computer when you open a web broswer, including instructions on how to clean and patch your computer on your own if you wish. ResNet may require that the computer be brought to the ResNet Office to verify that the computer has been patched and is free of malware. Students must be present in the ResNet Office while RCCs work on their computers. The hours for the ResNet Office are available on the ResNet website (http://www.saintmarys.edu/resnet).

    If the computer was blocked because of a Digital Millennium Copyright Act violation, Student Affairs will determine the requirements for having the computer re-enabled on the ResNet network. Only when Information Technology is notified by Student Affairs that computer access can be restored will the computer be re-enabled on the ResNet network.

    If the computer was blocked because of a violation of the Policy on the Responsible Use of College Computers and the Internet @ Saint Mary's College, Information Technology and Student Affairs will be involved. Only when Information Technology and/or Student Affairs determine that computer access can be restored will the computer be re-enabled on the ResNet network.


Last Modified July 23, 2014