I have tried calling the Helpdesk, but no one is answering.
What are the hours for the Helpdesk?
The Helpdesk provides technical support for Saint Mary's faculty and staff.
The Saint Mary's College Helpdesk is staffed by Helpdesk Consultants and Information Technology staff throughout the calendar year.
The Helpdesk is located in B11 Cushwa-Leighton Library.
The Helpdesk's phone number is 574-284-4715.
You are welcome to e-mail the Helpdesk at email@example.com with your questions. You must use your Saint Mary's e-mail account to contact the Helpdesk. E-mails sent from non-saintmarys.edu addresses will automatically bounce back to the sender.
There is a Helpdesk FAQ at http://sites.saintmarys.edu/~hd/helpdeskfaq/ that you may also find useful. This FAQ contains the most common questions that the Helpdesk receives throughout the academic year from faculty and staff. These answers are geared towards computers on our campus network that have a software image installed on it by Information Technology. Many of these questions have solutions that you can easily follow to quickly resolve your technology questions. Click on the question for the answer.
Saint Mary's Helpdesk hours are posted on the Helpdesk website at http://www.saintmarys.edu/~hd. In general, the Helpdesk is staffed Monday through Friday, 8:00am - 5:00pm.
The Helpdesk may have an adjusted schedule during the week of orientation in August.
The Helpdesk is closed from 12:00pm - 1:00pm during breaks when classes are not in session but the College is open (including fall break, spring break, break between the fall and spring semesters, and the summer).
The Helpdesk is closed when the College is closed for holidays, weather, and other special events.
Last Modified August 2, 2020