PrintLimit

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Information Technology

Saint Mary's College

A Brief Introduction to PrintLimit/PaperCut

    Saint Mary's College implemented a print accounting system for all computer cluster printers beginning in the fall 2006 semester. This software was originally called PrintLimit, but is now called PaperCut.

    All Saint Mary's students will be given a $100 credit (1000 pages) for printing each academic year. An individual's unused quota, either from the provided quota or additional quota purchased via print cards, will be carried over from year to year until a student graduates or leaves the College.

    A student will only have to pay for printing if this initial $100 quota is used up during the academic year. Students will be able to purchase additional print quota through print cards available in the ResNet Office, 113 Haggar College Center (hours are posted at http://www.saintmarys.edu/resnet). Cards will be available in $5, $10, and $20 denominations. Students must bring their student ID cards with them to purchase print cards, and their purchases will go on their student accounts.

    Students will be charged 10¢ per page printed. For example, if a student prints out an eleven-page document, her account will be charged $1.10 for the printout.

    When a student prints a document double-sided from a printer, her account will be charged 10¢ for each piece of paper that is printed. For example, if a student prints out an eleven-page document double-sided, her account will be charged $0.60 for the printout.

    Student groups on campus will not be provided with free printing. Student groups that wish to print using the group's account (rather than have students' personal accounts charged for printing) will need to purchase print cards. Any student group that has a Saint Mary's e-mail account or web page can use that same account for printing once print cards have been purchased. If a group has purchased print cards and has entered the necessary information into the group's PrintLimit account, they can print using their group's username and password when prompted to have the group's account charged rather than an individual's account for the print job.

    For tips on how to help reduce your personal printing costs in the clusters, including instructions on how to print documents double-sided, printing multiple PowerPoint slides to a page, and how to print multiple pages on a single side of a piece of paper, please visit the Clusters FAQ at http://www.saintmarys.edu/clusters/clustersfaq/.


How Much Saint Mary's College Prints

  • During the 2013/2014 academic year (August 22, 2013 - May 19, 2014), 1,275,788 pages were printed via PrintLimit. That is an increase of 28,761 pages compared to the previous year.
  • During the 2012/2013 academic year (August 16, 2012 - May 10, 2013), 1,247,027 pages were printed via PrintLimit. That is a decrease of 111,127 pages compared to the previous year.
  • During the 2011/2012 academic year (August 18, 2011 - May 11, 2012), 1,364,154 pages were printed via PrintLimit. That is an increase of 48,367 pages over the previous year.
  • During the 2010/2011 academic year (August 23, 2010 - May 13, 2011), 1,315,787 pages were printed via PrintLimit. That is a decrease of 78,254 pages from the previous year.
  • During the 2009/2010 academic year (August 24, 2009 - May 7, 2010), 1,394,041 pages were printed via PrintLimit. That is an increase of 83,978 pages over the previous year.
  • During the 2008/2009 academic year (August 25, 2008 - May 8, 2009), 1,310,063 pages were printed via PrintLimit. That is an increase of 237,389 pages over the previous year.
  • During the 2007/2008 academic year (August 27, 2007 - May 9, 2008), 1,072,674 pages were printed via PrintLimit. That is an increase of 290,018 pages over the previous year.
  • During the 2006/2007 academic year (August 21, 2006 - May 11, 2007), 782,656 pages were printed via PrintLimit.

When You Print

  1. When you log into a cluster computer, you will see a pop-up window appear informing you of your remaining print quota.
  2. When you print a document, you will see the following window appear:
  3. Confirm that you want to print your document by typing in your Saint Mary's username and password.
  4. You will then see the following window appear:
  5. Read the information on the window carefully, taking note of:
    • the name of the document you are printing
    • the printer you are printing to
    • the number of pages you are printing
    • the amount that your quota will be charged for the printing.

  6. Click the Print button to confirm the job and send it to the printer. The print job will print, and the cost of your print job will be subtracted from your print quota.
  7. Click the Cancel button if you do not wish to print the job as it is presented to you. The print job will not print, and the cost of your print job will not be subtracted from your print quota.
  8. Because you will be confirming your print job with your username and password, you will have the opportunity to review the number of pages you are printing, and you have an opportunity to cancel the print job before it is sent to the printer, refunds to your quota because you printed something unintentionally (PowerPoint slides one to a page, a web page that you thought would fit on a single piece of paper but actually printed out an additional nine blank pages afterward, multiple copies) will NOT be given.


Checking your Quota

    You should see a pop-up window appear automatically with your PrintLimit quota when you log into a cluster or classroom computer.

    You can also check your PrintLimit quota from any computer on campus by visiting http://print01.saintmarys.edu:9191 and logging in with your Saint Mary's username and password. This website is not available off campus.


Requests for Refunds

    Cluster Consultants and Residential Computer Consultants do not give refunds for printouts. Refunds will only be given if there was a known printer problem at the time you were printing, and refunds will be given at the discretion of Information Technology staff.

    E-mail printlimit@saintmarys.edu from your Saint Mary's e-mail account to request a refund. Refunds, if given, should not be expected to appear on your account immediately.

    You can also request a refund through the PrintLimit website at http://print01.saintmarys.edu:9191. Log in with your Saint Mary's username and password, click Recent Print Jobs in the left column, and click on the request refund link next to the job you would like to have refunded. Enter a reason for the refund request, then click Send to submit the request.

    Refund requests must be submitted within 48 hours of the failed attempt to print. Requests submitted after 48 hours have passed cannot be honored.

    When a printer becomes jammed or is otherwise unable to print, jobs that are sent to the printer but are not printed are usually refunded automatically, with no refund request necessary. You can check if a print attempt was refunded by visiting http://print01.saintmarys.edu:9191. Log in with your Saint Mary's username and password, click Recent Print Jobs in the left column. In the right column, the print job will indicate if it has been refunded.

    Refunds for unintentional printouts (PowerPoint slides printed one per page, blank pages, multiple copies, etc.) will NOT be given.

    Refunds will also not be given if the print job is cancelled at the printer. Exceptions will be made if a Cluster Consultant, RCC, or Information Technology staff cancelled the print job because of a known printer problem at the time you were printing.

    Cash refunds for unused printing quota, either from the provided quota or additional quota purchased via print cards, will not be given.


Increasing your Quota with Print Cards

    A student will only have to pay for printing if her initial $100 quota is used up during the academic year. Students will be able to purchase additional print quota through print cards available in the ResNet Office, 113 Haggar College Center (hours are posted at http://www.saintmarys.edu/resnet). Students must bring their student ID cards with them to purchase print cards, and their purchases will go on their student accounts.

    Print cards are available in $5, $10, and $20 denominations.

  1. When you log into a cluster computer, you will see a pop-up window appear informing you of your remaining print quota. Click on the Details link in that PrintLimit window.

    You can also access your PrintLimit account at http://print01.saintmarys.edu:9191 from any networked computer on campus.

  2. Type in your Saint Mary's username and password where prompted and click Login.
  3. Click on the Redeem Card link in the left column.
  4. Type in the card number found on the front of the print card you purchased.
  5. Click Redeem Card.
  6. Your quota will be increased by the amount the print card was issued for.
  7. The print card can be discarded - it cannot be used again.

Questions or problems?

    E-mail printlimit@saintmarys.edu from your Saint Mary's e-mail account with your questions, concerns, or to report problems. (Due to excessive spam, e-mail sent to PrintLimit from non-Saint Mary's accounts will be deleted by the spam filter.)


Last Modified August 7, 2014