Installation Instructions for McAfee VirusScan 8.8 Enterprise

Getting Started

System Requirements

Uninstalling Existing Anti-virus Software

Obtaining McAfee VirusScan 8.8 Enterprise

Installing McAfee VirusScan 8.8 Enterprise

Configuring McAfee VirusScan 8.8 Enterprise

Manually Update McAfee Virus Definition Files

Using McAfee VirusScan to Manually Scan Your Computer for Viruses

Getting Started:

Congratulations! You have taken an important step to protect your computer against computer viruses by installing McAfee VirusScan. Now more than ever, having adequate virus protection is a necessity. Computer viruses are being developed on a daily basis, causing not only problems for individual computers, but for entire networks and the Internet. Saint Mary's College recommends McAfee VirusScan, and this software is available to all faculty, staff, and students for their computers, regardless of whether the computers are College-owned or personally-owned.

If you need assistance with completing these instructions:

• Students: Please contact ResNet for assistance. You can fill out a ResNet Problem Report Form at http://fixit.saintmarys.edu, send an e-mail to resnet@saintmarys.edu, call 574-284-5319, or visit 113 Haggar College Center. The ResNet Office hours are posted on the ResNet website at http://www.saintmarys.edu/resnet. The ResNet Office is not open during academic breaks, including the summer.

• Faculty and Staff: Please contact the Helpdesk for assistance. You can send an e-mail to helpdesk@saintmarys.edu, call 574-284-4715, or visit 113 Haggar College Center. The Helpdesk is open Monday through Friday, 8:00am to 5:00pm. The Helpdesk is unable to provide assistance with computers that are personally-owned by faculty and staff.

System Requirements:

Make sure that your computer meets the following requirements in order to install VirusScan 8.8 Enterprise.

1. Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 8.1, Windows 10
2. At least 75 MB of free hard disk space.
3. A working connection to the Saint Mary's College campus network.

If you are unsure how to check the system specifications of your computer, please visit http://sites.saintmarys.edu/~resnet/resnetfaq/checkingspecs.html for instructions.

Uninstalling Existing Anti-virus Software:

Before you install VirusScan 8.8 Enterprise, you need to make sure that any existing anti-virus software is removed from your computer. Running more than one anti-virus product on a computer can cause problems on your system and is not a good idea. Some examples of anti-virus software include Norton Antivirus, Symantec Antivirus, Trend Micro Antivirus, and Kaspersky Anti-Virus. Please follow these steps to remove your existing anti-virus software before installing VirusScan 8.8 Enterprise.

1. Find the list of installed programs on your computer:
   • Windows 7: From the Start menu, select Control Panel. From the Control Panel, open Programs and Features.
   • Windows 8: From the Desktop, move your cursor to the upper right corner of your screen to pull up the Charms bar. Select Settings. Select Control Panel. From the Control Panel, open Programs and Features.
   • Windows 10: From the Start menu, select Settings. Select System. Click on Apps & Features in the left column.
2. From the Control Panel, open Programs and Features.
3. Scroll through the list of programs to find any anti-virus software that may already be installed on your computer.
4. Click on the name of any anti-virus software you find on your computer.
5. Click on the Remove button or click Uninstall at the top of the window to start removing the software from your computer.
6. Windows may ask you whether or not you are sure you want to remove the software. Click on the OK button to continue.

Please be aware that the uninstaller program for each software product is different. Please follow the prompts on your computer to uninstall your old anti-virus software.

7. Restart your computer to complete the removal of your previous anti-virus software.

Obtaining McAfee VirusScan 8.8 Enterprise:

(This section of the instructions must be completed on the Saint Mary's Campus. Faculty and staff connected to the VPN from off-campus can use the on-campus instructions for obtaining and installing McAfee VirusScan here.)

A special note for Windows 8 users: To access the Desktop from the Start screen in Windows 8, click on the Desktop tile or press the Windows logo and D keys on the keyboard.

1. Connect to the SMC shared network drive on mavis (P:) from a campus computer if your computer did not automatically connect after it restarted.

Students: http://sites.saintmarys.edu/~resnet/resnetfaq/#networkdrive

Faculty/staff: http://sites.saintmarys.edu/~hd/helpdeskfaq/#networkdrive

2. Open the SMC shared network drive on mavis (P:).
1. Double-click on the My Computer (Windows Vista), Computer (Windows 7), or My PC (Windows 8) icon located on your desktop.
2. Double-click on the SMC drive (P:).
3. Double-click on the Software Distribution folder.
4. Double-click on the Windows folder.
5. Find the VirusScan 8.8 Enterprise folder.
6. Right-click on the VirusScan 8.8 Enterprise folder and select Copy.
7. Click once on the desktop of your computer, then right-click on the desktop of your computer and select Paste.
8. The VirusScan 8.8 Enterprise folder will copy onto your computer.
9. Connect a flash drive or external hard drive to your computer.
10. Open the flash drive or external hard drive connected to your computer.
1. Double-click on the My Computer (Windows Vista), Computer (Windows 7), or My PC (Windows 8) icon located on your desktop.
2. Double-click on the icon of your flash drive or external hard drive.
11. Right-click in the window of your flash drive or external hard drive and select Paste to place a copy of the VirusScan 8.8 Enterprise folder on your flash drive or external hard drive. Please wait for the files to copy over.
12. Remove the flash drive or external hard drive from your computer and take it to your off-campus computer to complete the McAfee VirusScan installation process.

Installing McAfee VirusScan 8.8 Enterprise:

1. Double-click on the VirusScan 8.8 Enterprise folder on your desktop.
2. Double-click on the Setupvse.exe file.
3. If prompted with a User Account Control window, click Yes to allow the following program to make changes to the computer.
4. Click on the Next button to continue with the installation.
5. In the pop-up menu below License Expiry type:, select Perpetual.
6. Click on the button next to I accept the terms of the license agreement.
7. Click OK.
8. If it is not already selected, click on the button next to Typical.
9. Click Next.
10. If it is not already selected, click on the button next to Standard Protection.
11. Click Next.
12. Click Install.
13. It may take several minutes for the McAfee VirusScan installation to complete. Please be patient with the installation process.
14. When the installation process is almost finished, McAfee will prompt you to update the virus definition files and scan your computer.

    The option to Update Now should be grayed out so it cannot be unchecked. This will ensure that McAfee will update itself as the installation process is completed.

    The option to Run On-Demand Scan can be unchecked if you do not wish to scan your computer immediately. If you uncheck this option now, please try to scan your computer as soon as possible (before you go to sleep for the night would be an ideal time to run a scan).

15. Click Finish.
16. It may take several minutes to the virus definition files to download and install. This is normal. Please be patient with the installation process.

If prompted with a McAfee VirusScan Enterprise Setup window warning you that some McAfee VirusScan features are disabled until you restart your computer, click OK.

17. Restart your computer.

You have now successfully installed McAfee VirusScan 8.8 Enterprise on your computer!

By default, VirusScan is set to automatically update its files between 8:00am and 9:00am daily. VirusScan will not update its files at that time, however, if your computer is turned off or if you are disconnected from the Internet.

Configuring McAfee VirusScan 8.8 Enterprise:

Once McAfee VirusScan is installed, it needs to be configured to scan your computer on a routine basis.

1. From the Windows desktop, right-click on the blue and red McAfee OAS (V-shield) icon located in the lower right hand corner of your screen. (You may need to expand your System Tray to see all of the icons listed.)

2. Select VirusScan Console... from the menu.

3. In the VirusScan Console, double-click on Full Scan.

4. Click on the Schedule... button in the right column.

5. Check the box next to Enable (scheduled task runs at a specified time).

6. Click on the Schedule tab.

7. For the Run task: option, select Weekly.

8. For the Start Time: option, select a time when you would expect your computer to be on, but would not typically be used. A time during the day when you are scheduled to be in a class or meeting, or a time at night when you are likely to be asleep (such as 3:00am) would allow McAfee to complete its scan without impacting you and your computing needs.

9. Select Local Time, which will be based on the date and time settings on your computer.

10. For the Schedule Task Weekly option, check the box next to the day of the week you want the scans performed.

11. Click Apply.

12. Click OK.

13. Click OK.

14. Close the VirusScan Console window.

15. Please be patient as the scans run - the length of time it takes to scan your files will vary based on the speed of your computer and the number of files you are scanning. You may want to change the time your scans are scheduled if they regularly impact your computer use.

Manually McAfee Virus Definition Files:

There are times when VirusScan may not be able to automatically update its virus definition files. If this happens, the easiest way to correct the problem is to manually update the virus definition files. After the virus definition files have been manually updated successfully, the automatic updates for the virus definition files should resume and be successful.

Instructions for manually updating the McAfee virus definition files are available at http://sites.saintmarys.edu/~resnet/resnetfaq/superdat.html.

Using McAfee VirusScan to Manually Scan Your Computer for Viruses:

1. From the Windows desktop, right-click on the blue and red McAfee OAS (V-shield) icon located in the lower right hand corner of your screen. (You may need to expand your System Tray to see all of the icons listed.)

2. Select On Demand Scan... from the menu.

3. Make sure that there are checkmarks in the boxes next to Include Subfolders and Scan boot sector(s).

4. Click on the Start button to start a scan.

5. If an infected file is discovered during the scan, VirusScan will display a window listing the infected files found.

6. In most cases, you can simply delete any infected files found on your computer. Right-click on an infected file's name and select Delete File from the menu to remove the infected file from your computer.

7. If the file will not delete, you will need to take additional steps to remove the infection from your computer.

1. If you are a current student, please contact ResNet for assistance. It is recommended that you bring your computer directly to the ResNet Office in 113 Haggar College Center. If you have a desktop computer, or you are physically unable to bring your laptop to the ResNet Office, please fill out a ResNet Problem Report Form at http://fixit.saintmarys.edu, to request assistance. The ResNet Office hours are posted on the ResNet website at http://www.saintmarys.edu/resnet. The ResNet Office is not open during academic breaks, including the summer.

2. If you are faculty or staff, and the infection is on a College-owned computer, please contact the Helpdesk for assistance. You can send an e-mail to helpdesk@saintmarys.edu, call 574-284-4715, or visit 113 Haggar College Center to report the infection. The Helpdesk is open Monday through Friday, 8:00am to 5:00pm. The Helpdesk is unable to provide assistance with computers that are personally-owned by faculty and staff.

3. If this is a personally-owned computer and you wish to address the infection on your own, you are welcome to review the ResNet FAQ at http://sites.saintmarys.edu/~resnet/resnetfaq/ and review the information in the Malware/Viruses/Security section to help remove the infection on your computer.

8. Once the infected files have been removed via McAfee VirusScan, restart your computer.
9. Repeat the On Demand Scan... to confirm the infected files have been removed from your computer. If the files have reappeared, you will need to take additional steps to remove the infection from your computer using the recommendations above.

Last Modified April 7, 2017